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Refund and Returns Policy
Return & Refund Policy
At FishToFit, we ensure that every order is prepared fresh and delivered with the highest quality standards. Since we deal with perishable food items like meat and seafood, please read our policy carefully before placing an order.
1. No Return & No Refund
Due to the perishable nature of our products, we do not accept returns or offer refunds once the order has been delivered successfully.
2. Order Responsibility
We request all customers to carefully review their order details, including product selection and quantity, before confirming the purchase.
FishToFit will not be responsible for incorrect orders placed by the customer.
3. Exceptions (Quality Issues Only)
We do offer replacement in rare cases where:
- The product is delivered in damaged condition
- You receive the wrong item
- There is a genuine quality issue
To raise a request, please contact us within 24–48 hours of delivery with clear photo or video proof.
4. Replacement Policy
Once your request is verified and approved, we will provide a replacement of the same product.
Please note, refunds are not applicable under any circumstances.
5. Contact Us
If you face any issue with your order, feel free to reach out to us:
